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Frequently asked questions
Q: What are the minimum requirements to rent a vehicle?
A: You must be between 21 to 65 years old and a holder of a valid Singapore Class 3 or approved foreign licence. In addition, you must also have at least 1 year's driving experience.
Q: What does the rental rate include?
A: It includes insurance, road tax, unlimited use on Singapore roads, breakdown service and full maintenance over the period of hire.
Q: Where do I pick up the vehicle?
A: You can collect and return the vehicle at our office. For corporate accounts, free delivery and collection may be arranged for a minimum of 5-day rental period.
Q: Does your company charge membership fees?
A: You do not have to pay joining fees, membership fees or annual fees. As long as you are a repeat customer, you will enjoy additional discounts and priority booking by phone or email.
Q: What is the minimum hire period?
A: The rental is based on a 24-hour period with the minimum period for weekday hire (Mon-Fri) of 1 day and 2 days for weekend hire (Sat).
Q: Can I drive the vehicle into Malaysia?
A: Yes, a selected range of saloon cars and 7-seater MPVs are allowed to be driven into Malaysia. A surcharge of $40 per day will be levied to extend the insurance and service coverage up to Kuala Lumpur and Kuantan.
Q: Is there a mileage limitation for Malaysia use?
A: You are given free mileage of 300 km per day, with excess mileage charged at $0.40 per km (for cars) and $0.60 per km (for MPVs).
Q: What are the modes of payment?

A: We accept payment by Credit Cards Only (VISA, MasterCard & AMEX). Payment by cash or NETS require a guarantee to be placed on your credit card.

If you have any feedback or questions, we would be happy to answer them if you write to us.

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